Stakeholder engagement

Ambuja Cement’s mission is to create value for all its stakeholders by setting new benchmarks in sustainable construction in India

Since its inception, the company has engaged with varied groups of stakeholders at different levels to understand their expectations and to make them partners in its journey towards sustainable development. As a measure of the importance of its stakeholders, the company has created dedicated engagement vehicles for some of its stakeholder groups.

Approach to stakeholder engagement

Stakeholder Modes of engagement Frequency
Shareholders and investors
Annual General Meeting
Investor Grievance Cell
Board meetings/ communications
Annual report
Annual
Dealers and suppliers
Annual Channel satisfaction
survey general meeting
Grihalakshmi conference
Annual meet
Marketing meets
Biannual
Annual
Continuous
Customers
*Technical services team
Camps, workshops, seminars, site visits, etc.
Across the year
Employees
Employee engagement survey
Department specific meets and newsletters
Magazines – I CAN, I SIGHT
Townhall, functions and programmes
Biannual
Continuous
Quarterly/monthly
Continuous
Community and NGOs
*Ambuja Cement Foundation
Community advisory panel
Site-specific impact assessment
Continuous
Government and regulatory authorities
Compliance to laws
Representations to proposed legislations
Continuous
Media
Press briefing and invitation to events
On an as-needed basis
Construction professionals
*Foundations: Ambuja Knowledge Initiative
Ambuja Technical Literature Series
Continuous
Industry associations
Committee meetings, policy papers, telecons, delegation, etc.
On an as-needed basis

* Dedicated vehicles of engagement

True Value: Our real worth

An innovation in sustainability